Frequently Asked Questions


 

1. What is the Maximum Number of people I can fit in the venue?

Our guest capacity is 100. Please note that this does not include any staffing or vendors.

2. Is there a Direct Number to Call? 

There is no direct number to the Events Coordinator at the Maxwell House. Our only line is 626-356-8014.

3. I'm a prospective Bride/Groom/Client, How do I book a tour?

Please send an email to maxwellhousepasadena@gmail.com.

4. I'm a vendor hired for an upcoming event and I'd like a tour, what do I do?

Please send an email to maxwellhousepasadena@gmail.com.

5. Do you provide catering?

We do not provide catering. You are welcome to bring in outside caterers. We have an excellent commercial kitchen, and we are happy to provide you with a list of our preferred caterers.

6. What are your weekday hours?

Our offices are typically open 9am - 5pm Monday - Friday, with our Events Coordinator in office from 10am - 4pm. Appointments are required to visit.

7. Can I have my event during a weekday?

Yes! You are welcome to have your event on a weekday. However, we can not guarantee total privacy as our offices, and the offices of the other Non-Profits on our campus, will be open.

8. Is the Kitchen included in my package?

If you choose a Private Event or Wedding Package, yes it is included; for other rentals you may need to rent it additionally. 

9. Can we have a food truck or outside cooking for our event?

We do not allow food trucks or outside cooking at our venue. This includes outside grills (taco vendors), pizza ovens as well as other gas or propane vendors. All food must be prepared and served inside the venue. We are in a residential neighborhood and we cannot disturb our neighbors.

10. Can I hold a date?

Yes! You can put down a $100 hold, and we will hold your chosen date for 7 days. If you choose to move forward with your event during or at the completion of those 7 days, that $100 will count towards the total cost of your event. You may only hold a date once, and you may only have one hold per event. 

11. Can we extend our rental past 11pm? 

Unfortunately not. We are not allowed to make exceptions to this rule for many reasons, some of which being; Our Neighbors, Our Staff Hours, The Cleaning Crew, and the time it takes to turn the space over for the following event.

12. Can we Grill or BBQ outside? 

No. Because we are a historic building, we do not allow open flame of any sort here at our venue. Sadly BBQ's and Outside Grills fall under that category. This includes taco carts.